Shipping policy

Real Ones Shipping Policy

At Real Ones, every order is packed with care — never rushed or mass-produced.
We make and ship all products in small batches to ensure freshness and quality.

Processing Time

Orders are usually packed and shipped within 2–4 business days.
During busy periods or new launches, it might take a little longer — but we’ll always keep you updated if there’s any delay.

Delivery Times

Once shipped, you’ll receive an email with tracking details.
Typical delivery times:
🇬🇧 United Kingdom: 2–5 business days
🇪🇺 Europe: 5–10 business days
🌍 International: 7–15 business days

Please note that international orders may experience customs delays beyond our control.

Shipping Rates

Shipping costs are automatically calculated at checkout based on your location and selected delivery method.

Damaged or Lost Orders

If your parcel arrives damaged or doesn’t arrive, please contact us at info@realonesbrand.com within 7 days of delivery — we’ll make it right.